Click on the Bubble for the Day. *Schedule Subject to Change.
Arrive early and get settled in and registered for Marc Cunningham's Day 0 Special Presentation.
Marc Cunningham
This event is not about the nuts and bolts of being a property manager, rather it will focus on the principles and strategies necessary to RUN the business end of the property management business. It is designed for company owners and leaders.
Lunch Break
We look forward to reconvening shortly for an afternoon filled with continued learning and inspiration. Enjoy your lunch, and thank you for being a part of this enriching pre-conference experience with Marc Cunningham. Lunch available onsite at the Olive & Hay.
Registration
After checking in from your day of travel, check in at the registration table to obtain your badge and other conference information. Beat the crowds for the Thursday kickoff by coming early!
Registration
Ready for the future by picking up registration materials and meeting with colleagues and friends at our in-person conference.
Breakfast
Breakfast Buffet with Coffee - Regular, Decaf and Hot Tea. Please join us! Start your conference day off right with a freshly brewed cup of morning coffee, hot tea & a hearty breakfast to fuel your mind.
You will not want to miss this fun and spirited kick-off! We will launch the conference with warm welcomes and important information about where to be at what time and what you can expect to get out of the CALNARPM Conference.
Marc Cunningham
The most successful PM companies don't just pay attention to what is happening today, rather they look around the corner to see what is coming. In this session we share what property managers should do today in order to be successful for the next five years.
Take advantage of this conference break to stretch your legs, grab a coffee, and mingle with fellow attendees before the next session begins.
Marc Cunningham
When it comes to operating a property management company our industry loves to talk about processes and systems. But your processes should be built within the framework of your business principles. In this session we will share 10 principles of property management and explain how each principle can be implemented into the daily operation of the company. These principles will answer many questions, including:
This session will give attendees an understanding of how to make your principles flow through the entire operation of a property management business.
Pete Neubig
With the ever changing conditions in the global economy, it is now more important than ever to find great people from all over the world and to be able to manage and collaborate with your team. In this session you will learn about technology that can help you find team members, pay them and tech that will help those team members work cohesively and efficiently.
Ray Hespen
Maintenance and repair costs are the highest, least optimized, and most controllable budget items for property management companies. They also impact leasing costs and vacancy rates, as a poor maintenance experience is the number one reason for renter churn. Ray Hespen, CEO of Property Meld, invites you to explore how pairing actionable oversight and data-driven automation puts you in the driver's seat of optimizing maintenance and igniting company profitability.
Andrew Smallwood
Property managers are in the people and relationships business. But it can be easy to get spread thin and hard to build trust across your network over time. In this session, you’ll hear real mistakes, stories, and strategies that you can take and make your own to find new levels of success and fulfillment. And during the interactive portions you’ll have a chance to learn with and from your peers.
Lunch Break
As the morning session draws to a close, we invite all attendees to enjoy a well-deserved lunch break. Take advantage of this time to network with fellow attendees, share experiences, and perhaps even spark new collaborations.
Chris Matteucci
We are excited to showcase our Affiliate Sponsors and their latest products and services to our valued customers and industry peers. We invite you to explore our booths, engage with our knowledgeable Affiliates, and learn more about how they can help you achieve your Property Management goals.
Melissa Prandi
Successful people make connections and share their uniqueness and similarities. This will be fun and interactive!
Marie Tepman
The presentation is about the most recent updates in terms of SEO and how things like Generative AI (i.e. ChatGPT and Google's BARD) could impact how customers search in the future and, in turn, how companies should think about and implement SEO strategies. It will also delve into what it means to provide "People-First" rather than "Search Engine First" content and provide tips on how to measure success in this ever-ambiguous pursuit of online superiority in property management marketing.
Justin Rhinesmith
In this session, we will go over rental application fraud in 2024 and how it is a growing concern for landlords and property managers. This presentation will explore effective strategies to combat this issue and protect rental properties. From rental / employment verifications to verifying the validity of applicants supporting documents (ie..Bank statements, pay stubs, ID's, etc..) attendees will have a full grasp on how applicants are trying to commit fraud and how they can prevent it.
Kevin Patterson
Marketing is often a significant part of the budget for those trying to grow their business. This class provides you with practical ideas and options on how you can eliminate or at least significantly reduce this cost. Class presented by President-Elect Kevin Patterson.
Come join us in this relaxed atmosphere, where you can mingle with industry experts, forge new partnerships, and perhaps even discover your next big idea over a decadent dessert.
Scott Brady
In 10 years Scott has grown his business from 0 doors under management to over 8,000! This presentation shares why he loves property management and what he has learned in those 10 years.
Curt Bulloch
Learn the Top 7 Insurance Coverages in Depth for Property Managers. Learn the Processes to put the Coverages in Place: Additional Insured on the Landlord Policy, Robust E&O Coverage, Landlord Insurance Tips and Traps, Commercial Auto and Employees, Workers Comp Tips and Traps, Cyber Liability why you need protection. Claim Prevention, Review current case law and recent claims for Property Managers. Tips on working with Vendors & Insurance Coverage.
Jay Berube
In today's fast-paced digital landscape, the property management industry can no longer rely on traditional marketing methods alone. Enter "Mastering AI-Driven Marketing for Property Management," a transformational session designed to revolutionize your approach to marketing by integrating Artificial Intelligence (AI) tools that elevate efficiency and results.
Allison DiSarro
FRAUD- one of the most misunderstood and least talked about impacts on your business. There are several ways to be defrauded- from check and ACH activity on your bank accounts, to internal theft and fraud in your office, to cyber fraud through links, emails and even text messages! This panel will discuss the most common types of fraud that you are not even looking out for and tools, policies, procedures- even vendor resources- to limit your exposure and protect your company and your clients.
As the day comes to a close, we thank all attendees for their participation and invite them to return tomorrow for another day of exciting exhibits and networking opportunities.
Wear your best wine-inspired outfit and indulge in the ultimate wine-infused soirée as we kick off the festivities with a lavish Welcome Party in the heart of Napa Valley. Raise your glass to an unforgettable evening of music, laughter, and the unparalleled beauty of wine country.
Light appetizers will be served, plan for dinner on own.
Breakfast
We are delighted to extend a warm invitation to join us for a conference breakfast to kickstart an exciting day ahead. This breakfast presents a perfect opportunity to connect with fellow attendees, share insights, and foster new connections that will enrich your conference experience.
Registration
Conference registration is now officially open. We look forward to welcoming you for an unforgettable conclusion to our conference!
Valerie Garcia
Celebrating Authentic Leadership in a Messy World. This motivational session will give you a map to not only navigate your way through but also celebrate the messiest parts of leadership and life. You will learn how to use your story, emotions, and struggles to create work that matters and serve your clients and teams with purpose. This session will encourage you to get real, personal, and joyful at work!
Make sure to visit our vendor sponsors and see what they have to offer for your business.
Tracey Merrell
The legislative session for 2023 has come to a close, and many new laws were passed which will directly impact California residential landlords. This webinar will also cover some laws that affect commercial buildings as well. Are you ready? Do you know what new laws will impact your rental operations in 2024? Attorney Tracey Merrell has the information you need to make sure you are in compliance. She will also cover trending topics that are creating big challenges for owners and managers.
Robert Chiang
What changes do you need to make to optimize your operations, step back from day-to-day activities and focus more on growing your business? In this interactive workshop, you will perform an honest, in-depth analysis of your business and work-life balance. Rob will coach you through positive changes that will let you enjoy freedom of time, location and duration. Learn to pivot away from daily involvement and truly start to grow your business.
Jennifer Merritt
Are you ready to revolutionize your approach to hiring business development managers? Come attend our enlightening session, "3 Lessons We've Learned After Hiring Over 200 Business Development Managers". Acquire knowledge directly from industry professionals who've mastered the art of assembling stellar teams. Learn about the pivotal role sales leadership plays in steering the direction and success of your team. We'll share with you the importance of:
Todd Ortscheid
This presentation draws upon my years as an airline pilot to discuss the importance of checklists, processes, policies, and automation to ensure proper outcomes and avoid costly mistakes. Examples of checklists and automations in property management are presented live.
Join us during lunch for a chance to win exciting prizes in the exhibitor raffle, adding an element of anticipation and fun to your midday break.
Deb Newell
This presentation, "How to Survive the Goliaths," addresses the challenges smaller property management companies face amid the growing dominance of larger, better-funded companies. The central focus is to equip small firms with actionable strategies to remain competitive in a consolidating market. The discourse opens with identifying key pain points, including financial constraints and operational inefficiencies often exacerbated by acquisitions from larger companies. By referencing real-world case studies, the presentation argues for the viability of smaller entities holding their ground.
As the day draws to a close, we extend our sincerest gratitude to all attendees, exhibitors, and sponsors for making this tradeshow a resounding success. Your enthusiasm, participation, and support have truly made a difference, and we are immensely grateful for your contributions.
