Kelli Segretto
Fraud – A New Wave in 2026 & Beyond
Kelli is the Co-Founder of PropDefend, a cybersecurity service built specifically for property management companies. With over 2 decades in Property Management; Kelli now owns K/ Segretto Consulting – providing process and implementation consulting to PM companies across the US. Utilizing her 20 years of property management experience, she assists business owners in optimizing their portfolios and operations. Her personalized process includes executing detailed strategies to create efficiencies, limiting current and potential liabilities, and increasing profit potential. Kelli works with clients with various size portfolios to develop business plans in competitive markets with many clients realizing increased profit margins of over 30% year over year.
2:30pm - 3:45pm - General Session Ballroom
Tuesday March 24 Tues
E. Fraud – A New Wave in 2026 & Beyond
In an era where financial crime is evolving faster than ever, property management companies face unprecedented exposure to both external and internal fraud. While industry professionals may feel confident after years of training and established safeguards, the rise of AI-driven schemes, sophisticated social engineering, and rapidly advancing banking-system vulnerabilities has created an environment where even financial institutions struggle to keep pace.