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Randall Henderson
Riding the Wave of Resilience: How to Seismic Retrofit Your PM Business
Randall Henderson is the COO of Rentvine, the technology partner that property managers deserve. He has a wealth of experience and expertise with over 20 years in real estate investment and property management. Prior to Rentvine, Randall spent nearly a decade at Property Management Inc. (PMI), where he held key leadership positions including VP of Residential and Commercial. During his tenure, Randall spearheaded various critical initiatives, leaving an indelible mark on the company's success. His expertise spans marketing, training, support, and operations. Beyond Rentvine and PMI, Randall has solidified his reputation in the industry as a leader at NARPM and a frequent speaker, podcast guest, and panelist at various industry events. Randall’s diverse entrepreneurial background and education positions him as a unique dynamic leader. He styles himself a banjo picker, a pickleball enthusiast, an outdoor lover, an event emcee, and most importantly, a family man.
Time TBD - Harbor 1
Friday April 18
Riding the Wave of Resilience: How to Seismic Retrofit Your PM Business
Many PM companies today are struggling to implement all of the technology available, or even to understand some of it. Attendees in this session will learn how to retrofit their businesses with the key tech software to shore up their foundations for the future. They will learn about areas to focus on for technology, including showing, inspections, documents, maintenance, applications/screening, turnovers, evictions, and collections. But they MUST maintain their identity, and make sure the customer remains at the center.