Chanel Yates has worked at Franchise Tax Board (FTB) since 2001, and as Program Specialist in the Withholding Services and Compliance Section (WSCS) since 2016. Chanel is the Subject Matter Expert for California Nonresident and Real Estate Withholding. Chanel provides technical guidance on withholding issues to WSCS and FTB staff and management. Chanel also provides education and outreach to FTB stakeholders.